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SERVICE 04

Production Readiness

The scaffolding demos never show.

example.ts
// Production scaffolding — evals, tracing, batch, review
const runtime = new AgentRuntime({
  model: "claude-sonnet-4-6",
  context: { strategy: "rolling", maxTokens: 180_000 },
  tracing: { exporter: "otlp", endpoint: OTEL_URL },
  costs:   { hardCapUsdPerRun: 0.75, alertAt: 0.5 },
  retries: { budget: 3, backoff: "jittered-exponential" },
  batch:   { api: "messages", window: "24h" }, // ~50% cost
  review:  { routeIfConfidence: "< 0.85" },    // human queue
});

await runtime.deploy({ env: "prod", vpc: "isolated" });
// ✓ evals: 47/47  ✓ SOC2 logging on  ✓ p95 < 8s

What it is

The demo ran in a Jupyter notebook. Production runs under load, with concurrent users, flaky networks, long-context handoffs, and a finance team watching the cloud bill. The gap between demo and production is where most AI projects stall — not because the model is wrong, but because nobody built the scaffolding around it.

We ship that scaffolding: eval harnesses tied to real business outcomes and wired into CI, trace logging and cost attribution so you can see what agents are actually doing, context-window management across long docs and multi-agent handoffs, and SOC 2-ready deployments on AWS (Bedrock), GCP (Vertex), or Vercel with VPC isolation, audit logging, and auth. For non-blocking workloads — nightly reports, weekly audits, bulk extraction — we route through the Message Batches API for ~50% cost savings. For anything acting on real-world data, we add confidence-calibrated human review: field-level confidence scores, stratified sampling, and accuracy segmented by document type so you see where the model actually works and where it doesn't. Multi-source synthesis preserves provenance — every claim keeps its source, and conflicts get annotated instead of silently resolved. Lifecycle hooks, retry budgets, and circuit breakers round out the reliability layer.

What you get

  1. 01
    Eval harness in CI Automated test suite with cases drawn from real production examples, wired to your pipeline so regressions block merge.
  2. 02
    Tracing & cost dashboards Structured span logging for every agent run plus per-task cost attribution and budget alerting.
  3. 03
    Context management Rolling windows, summarization, and handoff patterns for long docs, multi-turn, and multi-agent workflows.
  4. 04
    SOC 2-ready deployment VPC-isolated runtime on AWS, GCP, or Vercel with audit logging, secrets management, and SSO/API-key auth.
  5. 05
    Reliability patterns Lifecycle hooks, retry budgets, circuit breakers, dead-letter handling, and PII redaction baked into the runtime.
  6. 06
    Batch & human review Message Batches API for non-blocking workloads and confidence-calibrated human review queues for anything with real-world blast radius.
  7. 07
    On-call handoff Architecture diagram, runbook, incident playbook, and on-call guide — the docs your team actually needs at 2am.

How we engage

A process designed for production.

01

Readiness review

We audit the existing system for eval coverage, observability gaps, cost controls, and compliance posture before proposing changes.

02

Harness & tracing

Eval harness, trace exporters, and cost dashboards built against your real production data — not synthetic benchmarks.

03

Deployment hardening

VPC isolation, auth, secrets, queue topology, and reliability patterns staged in a production-equivalent environment and load-tested.

04

Rollout & on-call

Phased production rollout with traffic shadowing and a 30-day on-call support window on your shared Slack.

Tech stack

Claude Sonnet 4.6 Claude Opus 4.6 Bedrock Vertex Vercel OpenTelemetry TypeScript Python

Ready to build something that actually works?

We start every engagement with a two-week discovery sprint. No retainer required. You walk away with a spec whether you build with us or not.

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